MAINTENANCE & OPERATIONS.
Support after handover
THOUGHTFULLY.
SYSTEMATICALLY.
We keep properties operating reliably after handover through diagnostics, planned maintenance, troubleshooting and system monitoring.
Monitoring utilities, seasonal testing and commissioning, preventive and emergency repairs.
Discuss this serviceHow the work is organised
Scope and deliverables
Operational support includes diagnostics, system condition checks, scheduled maintenance and fault repairs within the agreed scope. Seasonal testing and adjustment account for how the building is used. The equipment list, maintenance frequency and fault reporting process are set for each property. Response time commitments are contractual rather than a universal promise for every enquiry.
What to prepare for the discussion
Prepare an inventory of systems and equipment, available operating documentation and details of current faults. Specify building operating hours and acceptable equipment shutdown periods. This information supports discussion of preventive maintenance and repairs.
Pricing and schedules
Scope, budget and schedule are determined after reviewing the property and agreeing the brief. For an initial discussion, provide the area, intended use and preferred completion date. Final terms, responsibilities and deliverables are recorded in the contract.
